Customer Service
Be Our Guest – Disney’s Approach for Exceptional Customer Service
Excellent service does not simply come from a friendly transaction or helpful technology—it is the result of truly understanding your customer’s expectations and putting the right guidelines and service standards in place to exceed them. When an organizational framework properly unites its people, place and processes by putting the customer at its core, exceptional service becomes possible across customer touch points. With more than 90 years of world-renowned customer service, no one understands this better than Disney.
BU884 – 3 hours (Online)
Instructor: Georgann Occhipinti
Course Fee: $95
Date: May 17th
Day: Friday
Time: 1:00pm-4:00pm
Click here to register
For more information, please contact rvccwtc@raritanval.edu
