Phone Support 24/7On-campus:
(908) 526 -1200 ext 7887
(908) 231 - 8811
|Tech Services Desk Hours|
|Somerset Hall S118||West Building W206|
|Mon. - Fri.||7 am - 5 pm||8 am - 1 pm|
|Saturday||Closed||8 am - 4:30pm|
Personal Computer Purchases
Apple, Dell, and Hewlett-Packard offers excellent pricing and models to RVCC faculty, staff and students to meet your academic and professional computing needs. If you are looking for a new computer and other computer peripherals this is the place for you to start.
To avail of the higher education discount offered by Apple, Dell and HP, please click the vendor icon and follow the instructions to register and qualify for the discount. It includes consumer products such as computers, cameras, printers, and more.
Departmental Computer Purchases
For departmental computer purchases,We recommend consulting your department's chair and must be approved by executive staff to ensure compatibility with your department's programs and requirements. Then, RVTS will help you set up and configure your new computer machines.
Desktop/Laptop Services we provide for RVCC-issued equipment
- Support for basic operating systems (e.g., Windows, MacOS) and productivity applications that are widely used (e.g., Microsoft Office, Internet Explorer, etc,)
- Activities include consulting by phone and e-mail, providing instructions, specialized documentation and specialized training
- Support for networking and connectivity activities from the desktop
- Support for computer security, including timely computer virus alerts and antivirus software updates
Technology Services Critical Support Levels
- Blue screen (PC does not boot up)
- Login issue (Can't access the PC due to failed attempts to login)
- Server connection issue (can't access files located on a server)
- Printing issue (can't print and have no access to backup printer)
- Application issue (application fails to run)
Back Up Your Files
To backup your computer/files, we recommend purchasing an external hard drive or USB drive.
Contact the Tech Services Desk if you would like to discuss additional backup solutions, such as through shared file server space.